Is Your Downline Needy?

Of course as a team leader, it’s your responsibility to be there and help your downline as much as possible. However, having overly needy team members can be detrimental to your business.

Taking each of your downline members by the hand for every single step makes it very difficult to do other things such as …

- Take care of other members who might need quite as much help.
- Build your team by recruiting.
- Promote your own business.
- And worst of all, you run out of time to take proper care of your customers.

You know who I’m talking about…

- The ones who ask the same questions over and over again.
- Those who ask the very same questions that are listed in the training manual you just gave them.
- Those who ask questions that can be answered by simply using a little basic, common sense.

Everyone (hopefully) wants to be a good team leader and wants to help their downline be as successful as possible … so, what do you do?

- Start keeping track of these questions. Start yourself a “FAQ” list with the answers and give them to every new team member.

- Start answering questions that you know are listed in training manuals or other materials like this:

“You will be paid commissions via paypal on the 10th of each month. This and other details are listed on page 22 in the Getting Started Manual.”

By doing this you’ll not only answer the question, but also hopefully this will remind them to check other materials before asking you. If you were to ask where they looked; more times than not you’re going to hear “Nowhere, I just contacted you.”

- Sometimes you’ll find that recruits are so deep into trying to do everything “perfect” that they forget that some things are just common sense. Have you ever heard of “Book Smart – Common Sense Dumb”? Politely remind your recruits to not make things so difficult and answer questions like this …
“Think about it this way … your customers can have their orders dropshipped to the recipient, so yes, you can have your orders dropshipped directly to your customers.

Don’t ever discourage your team members from asking questions. But do help them learn how to answer some questions on their own. This will not only help you have more time for more intense training and motivation but also will make your team members a lot more independent – eventually turning them into a much stronger business owner.

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Anita DeFrank & Kara Kelso, authors of Direct Sales Success, specialize in coaching direct sales representatives to reach their goal of becoming successful in their field. Visit http://www.DirectSalesHelpers.com for free weekly tips.